IPEVO’s RMA Journey Part One: Leveling the Education Playing Field for Rural Schools in Taiwan

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Filed Under (Document Cameras in Education, iZiggi-HD Wireless Document Camera, VZ-1 VGA/USB Dual-Mode Document Camera, Point 2 View (P2V) USB Document Camera, PRODUCT, Point 2 View USB Camera, education) by emilyhuang on 2019-04-16

Have you ever wondered what happened to those RMA (Return Merchandise Authorization) products that were returned to their manufacturers? More often than not they will be refurbished and resold if they are still in good working condition. Otherwise, they will be sent straight to the recycling bin. This is how we usually deal with our returned document cameras too, however, we feel strongly that we ought to do something more meaningful. So with this in mind, our Taiwan office piloted an RMA giveaway program last November.

The giveaway program is only opened to rural schools in Taiwan, and for those eligible schools that had their applications approved, we’d send them free refurbished document cameras. By doing so, we hope their education playing field could be leveled as they gained free access to educational tools that are normally beyond their reach due to the lack of fundings.

So, instead of sending these returned document cameras down the usual path, we took them on a whole new journey. Come check it out!

1. Testing and sorting

To begin, our RMA team started out by pooling the returned document cameras (from different countries) to our centralized warehouse in Taiwan.

Pooled returned document cameras stacked up in our warehouse.

Pooled returned document cameras stacked up in our warehouse.

They were then passed on to the QC (Quality Control) team for testing and sorting. A rigorous and stringent testing process had been put in place for the inspection so as to ensure that they met the same functional standards as new IPEVO products. And those returned document cameras that passed this test were then certified as refurbished.

Checking the focal distance of a returned Ziggi-HD Plus document camera.

Checking the focal distance of a returned Ziggi-HD Plus document camera.

Making sure the buttons on Ziggi-HD Plus work as normal.

Making sure the buttons on Ziggi-HD Plus work as normal.

Positioning a returned P2V document camera for an image clarity test.

Positioning a returned P2V document camera for an image clarity test.

Checking out the image clarity of P2V.

Checking out the image clarity of P2V.

Next, the refurbished document cameras are passed on to the logistics team for repackaging.

2. Repackaging

Upon receiving the refurbished document cameras, the first thing the logistics team did was entering their serial numbers to our system for record-keeping.

Entering the serial number of a refurbished Ziggi-HD Plus to our system.

Entering the serial number of a refurbished Ziggi-HD Plus to our system.

After that, the team attached a simple note, expressing our wishes and hopes that this simple gesture from us would help level their education playing field in one way or the other, on each box of the refurbished document cameras.

A simple note was attached on each box.

A simple note was attached on each box.

And before the refurbished document cameras were ready to be sent out, the team had to tie up a few loose ends. They had to make sure that each refurbished document camera was packed into an IPEVO postal bag with a correct shipping label pasted on it.

3. Dispatching

While packing the refurbished document cameras into bags and sticking the correct shipping labels on them might sound simple and straightforward, things started to get complicated when the quantity was in hundreds.

Hundreds and hundreds of refurbished document cameras waiting to be packed.

Hundreds and hundreds of refurbished document cameras waiting to be packed.

Packing them into postal bags and sticking shipping labels.

Packing them into postal bags and sticking shipping labels.

But thanks to the meticulous members and collective effort of the logistics team, everything was ready in just a few days.

Hooray! It’s all done!

Hooray! It’s all done!

And finally, they were all heading to the rural schools!

On their way to the rural schools.

On their way to the rural schools.

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In the next blog of IPEVO’s RMA Journey, we’re going to follow the refurbished document cameras on their journey into their “new found life”. So stay tuned to know more.

Using UDL, and How the IPEVO Doc Cams Can Help

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Filed Under (Document Cameras in Business, Ziggi-HD/Ziggi-HD Plus Document Cameras, Software and App, All Products, P2V Educators, PRODUCT) by ipevoblog on 2012-10-24

Presenting different materials with ziggi

UDL is a term which has enjoyed a renewed focus in educational circles recently, and we wanted to tell you how the IPEVO Document Cameras — Ziggi and the Point 2 View — can help educators achieve this promising approach to learning.

What is UDL? It stands for Universal Design for Learning. It’s a concept that takes up after the universal design movement in architecture. In the same way that buildings can be designed to accommodate the most diverse range of people — like an entrance ramp that could serve bike riders, moms with strollers, and those in wheelchairs — UDL is a framework which encourages curriculum to be designed for the most diverse range of students. UDL acknowledges that no two students learn in quite the same way. As such, “more is more” when it comes to curriculum. By multiplying your methods and your media, you will reach more students and achieve better results overall.

UDL has three major elements:

Representation — Presenting material in many different ways and through multiple media

Expression — Allowing students to demonstrate their learning in a variety of ways

Engagement — Making sure there are multiple ways to engage learners and instill that very important “love of learning”

And this is where IPEVO ed tech comes in. Ziggi and the Point 2 View give you the ability to present material in new ways. Just check out our Top 50 ways that educators can use document cameras and 50 MORE ways for ideas. That’s a mind-boggling range of ways to both present material and get your students excited about learning. When you multiply the opportunities for students to engage the material, you’re fostering a more universal (and thus more effective) learning environment.

Presenting different materials with ziggi

Finding the right mix of teaching methods that “click” with your students is part of the challenge, but it’s also part of the fun. Ziggi and the Point 2 View can help you improve your teaching according to all three UDL elements — Representation, Expression and Engagement. It brings material closer to students than ever before, and it opens up a new level of interactivity that can really make a difference in your class.

Remember: We DO accept school purchase orders, and we DO have volume discount rates on both Ziggi and the Point 2 View. Contact sales-america@ipevo.com for more information. Try one of our affordable document cameras in your class: you won’t be disappointed!