IPEVO’s RMA Journey Part One: Leveling the Education Playing Field for Rural Schools in Taiwan

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Filed Under (Document Cameras in Education, iZiggi-HD Wireless Document Camera, VZ-1 VGA/USB Dual-Mode Document Camera, Point 2 View (P2V) USB Document Camera, PRODUCT, Point 2 View USB Camera, education) by emilyhuang on 2019-04-16

Have you ever wondered what happened to those RMA (Return Merchandise Authorization) products that were returned to their manufacturers? More often than not they will be refurbished and resold if they are still in good working condition. Otherwise, they will be sent straight to the recycling bin. This is how we usually deal with our returned document cameras too, however, we feel strongly that we ought to do something more meaningful. So with this in mind, our Taiwan office piloted an RMA giveaway program last November.

The giveaway program is only opened to rural schools in Taiwan, and for those eligible schools that had their applications approved, we’d send them free refurbished document cameras. By doing so, we hope their education playing field could be leveled as they gained free access to educational tools that are normally beyond their reach due to the lack of fundings.

So, instead of sending these returned document cameras down the usual path, we took them on a whole new journey. Come check it out!

1. Testing and sorting

To begin, our RMA team started out by pooling the returned document cameras (from different countries) to our centralized warehouse in Taiwan.

Pooled returned document cameras stacked up in our warehouse.

Pooled returned document cameras stacked up in our warehouse.

They were then passed on to the QC (Quality Control) team for testing and sorting. A rigorous and stringent testing process had been put in place for the inspection so as to ensure that they met the same functional standards as new IPEVO products. And those returned document cameras that passed this test were then certified as refurbished.

Checking the focal distance of a returned Ziggi-HD Plus document camera.

Checking the focal distance of a returned Ziggi-HD Plus document camera.

Making sure the buttons on Ziggi-HD Plus work as normal.

Making sure the buttons on Ziggi-HD Plus work as normal.

Positioning a returned P2V document camera for an image clarity test.

Positioning a returned P2V document camera for an image clarity test.

Checking out the image clarity of P2V.

Checking out the image clarity of P2V.

Next, the refurbished document cameras are passed on to the logistics team for repackaging.

2. Repackaging

Upon receiving the refurbished document cameras, the first thing the logistics team did was entering their serial numbers to our system for record-keeping.

Entering the serial number of a refurbished Ziggi-HD Plus to our system.

Entering the serial number of a refurbished Ziggi-HD Plus to our system.

After that, the team attached a simple note, expressing our wishes and hopes that this simple gesture from us would help level their education playing field in one way or the other, on each box of the refurbished document cameras.

A simple note was attached on each box.

A simple note was attached on each box.

And before the refurbished document cameras were ready to be sent out, the team had to tie up a few loose ends. They had to make sure that each refurbished document camera was packed into an IPEVO postal bag with a correct shipping label pasted on it.

3. Dispatching

While packing the refurbished document cameras into bags and sticking the correct shipping labels on them might sound simple and straightforward, things started to get complicated when the quantity was in hundreds.

Hundreds and hundreds of refurbished document cameras waiting to be packed.

Hundreds and hundreds of refurbished document cameras waiting to be packed.

Packing them into postal bags and sticking shipping labels.

Packing them into postal bags and sticking shipping labels.

But thanks to the meticulous members and collective effort of the logistics team, everything was ready in just a few days.

Hooray! It’s all done!

Hooray! It’s all done!

And finally, they were all heading to the rural schools!

On their way to the rural schools.

On their way to the rural schools.

...

In the next blog of IPEVO’s RMA Journey, we’re going to follow the refurbished document cameras on their journey into their “new found life”. So stay tuned to know more.

How to Project Teaching Material without a Computer

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Filed Under (Document Cameras in Business, Ziggi-HD/Ziggi-HD Plus Document Cameras, VZ-1 VGA/USB Dual-Mode Document Camera, Point 2 View (P2V) USB Document Camera, APPLICATION, All Applications, Staff Picks, Ziggi, Ziggi-HD) by tracy_ipevo on 2014-03-02

Need a way to project text and other content in the classroom or conference room without a computer? Here are three setups you can try that don’t require a computer.

1. Using Just a VGA/USB Document Camera

IPEVO_How_to_Project_Teaching_Material_without_a_Computer_01

What you’ll need:

Steps:

  1. Connect the VZ-1 HD to your VGA display device using a VGA cable.
  2. Plug in the power adapter for both VZ-1 HD and your VGA display device and turn them on.
  3. Use the Resolution Selector to find an optimal resolution if it did not automatically switched to one.

2. Using a Document Camera With an iPad and Apple TV

IPEVO_How_to_Project_Teaching_Material_without_a_Computer_02

What you’ll need:

Steps:

  1. Power on the WS-01 Wireless Station.
  2. Connect Ziggi-HD’s USB cable to the WS-01’s USB port. The WS-01 will power the camera.
    IPEVO_How_to_Project_Teaching_Material_without_a_Computer_09
  3. Connect the HDMI to VGA Converter to Apple TV using the Converter’s built-in HDMI connector.IPEVO_How_to_Project_Teaching_Material_without_a_Computer_08
  4. Connect your VGA display device to the Converter with a VGA cable.
  5. Click on “Settings” on your iPad and browse your available WiFi networks. Select the network with the phrase “IPEVO WS-01” in it. Now your iPad is connected to WS-01.
  6. Access the App Store on your iPad. Search for and download the free “IPEVO Whiteboard” app.
  7. Power up the Apple TV and your display device. Apple TV will help you find and connect to a wireless network. Select the network labeled with IPEVO WS-01. Now Apple TV is communicating with the WS-01.
  8. If using iOS 6 or earlier for iPad: Double tap the Home button on your iPad to bring up the Multitasking Bar. Swipe to move to the left of the Multitasking Bar, tap the Airplay button, and select Apple TV in the pop-up menu. Turn on the Mirror switch to enable Mirror mode. Content on iPad will now appear on Apple TV’s display device.
  9. If using iOS 7 for iPad: Swipe up from the bottom of the screen to access the Control Center. Tap the Airplay button. In the resulting screen, select your Apple TV and then turn the Mirroring switch on to enable Mirror mode. Content on iPad will now appear on Apple TV’s display device.
  10. Start IPEVO Whiteboard on your iPad. A live image from the document camera should now appear within Whiteboard, and thus on your monitor or projection screen.

IPEVO_How_to_Project_Teaching_Material_without_a_Computer_07

Real-time Annotation: With this setup, not only can you wirelessly stream live image capture from your document camera (like textbooks, handwriting, math equations, 3D objects, artwork, or anything else). You can also annotate the image capture using the simple drawing tools in Whiteboard. These annotations will appear on the monitor or television in real time, allowing you to place proper emphasis on your material with shapes, lines, text boxes and more.

3. Using an iPad and Apple TV

IPEVO_How_to_Project_Teaching_Material_without_a_Computer_04

What you’ll need:

Steps:

  1. Connect the HDMI to VGA Converter to Apple TV using the Converter’s built-in HDMI connector.
  2. Connect your VGA display device to the Converter with a VGA cable.IPEVO_How_to_Project_Teaching_Material_without_a_Computer_05
  3. Ensure iPad is connected to your existing WiFi network. Access the App Store on your iPad. Search for and download the free “IPEVO Whiteboard” app from the App Store.
  4. Power up the Apple TV and your display device. Apple TV will help you find and connect to a wireless network. Select the same existing WiFi network.
  5. If using iOS 6 or earlier for iPad: Double tap the Home button on your iPad to bring up the Multitasking Bar. Swipe to move to the left of the Multitasking Bar, tap the Airplay button, and select Apple TV in the pop-up menu. Turn on the Mirror switch to enable Mirror mode. Content on iPad will now appear on Apple TV’s display device.
  6. If using iOS 7 for iPad: Swipe up from the bottom of the screen to access the Control Center. Tap the Airplay button. In the resulting screen, select Apple TV and then turn the Mirroring switch on to enable Mirror mode. Content on iPad will now appear on Apple TV’s display device.
  7. Start IPEVO Whiteboard on your iPad. Tap the Camera icon near the top of the screen. Whiteboard will display real-time video from iPad’s built-in camera, which will be mirrored to your display device.


Real-time Annotation:
Like the first setup, you can use Whiteboard’s drawing toolkit to annotate on top of whatever’s being captured by the iPad’s camera. In Whiteboard, you can also choose to create a blank (white) board to draw on. Whatever you draw or capture will be displayed in real time on your VGA display device, whether it’s a monitor or a big-screen projection.